Property Bank Account

If cancellation is made within 5 Days of arrival or no notification - one night will be charged from the room rate - including tax.

if the guest not coming without prior notification on the arrival day - will be considered as "no show guest" - will be charged the first night amount (1 night)

Refund Policy : refund will be made within 14 days/working days - the amount will be reduced with tax and service.

Payment issues : receiving an invoice with "0" amount means the reservation is not valid - the reservation will be cancelled automatically due to invalid payment process.