Jalan Kayu Aya 150, Seminyak, Bali, 80361, Seminyak, Bali, 80361, Indonesia
Accommodation Terms: * Occupancy must comply with the maximum number of guests permitted. * Residing with pets or conducting events without prior notification is prohibited. * Cleaning services, Wi-Fi, and an electricity limit are included in the cost. Check-in/Check-out and Safety: * Check-in is available after 3:00 PM, and check-out is required by 11:00 AM. * Failure to adhere to villa rules may result in cancellation of the reservation without refund. Claims and Additional Services: * Should any issues arise during the stay, guests are encouraged to contact via email for assistance. * Additional services such as grocery shopping, breakfast preparation, chef services, barbecue, and massage are subject to arrangement and separate payment. Liability: * The Proprietor shall not be liable for the personal safety of guests, their personal belongings, rented vehicles, incidental animals or insects, nor for circumstances beyond their control, including natural disasters, terrorism, and other force majeure events. * Information provided on the website serves exclusively for informational purposes and does not constitute liability for guests' choices. Attention: * The Proprietor is not accountable for noise originating outside the villa premises. Noise responsibility is confined to within the villa's boundaries. * All complaints and requests for additional services must be submitted during business hours from 9:00 AM to 6:00 PM, Monday through Friday. * The absence of complaints during the stay is interpreted as full satisfaction with the accommodation conditions. Additional Services: * Guests are responsible for self-catering, including groceries and personal items. * Staff can assist with food purchases and meal preparation upon request, including services by a professional chef, barbecue arrangements, and massage sessions. * Requests for additional services and their respective payments shall be agreed upon between the client and the Proprietor. Disclaimer of Liability: * The Proprietor disclaims any liability for guests' personal safety, loss, or damage to personal items, rented vehicles, or valuables left unattended. * The Proprietor is not liable for injuries, accidents resulting in illness or death. * No compensation or refunds will be provided for the inability to utilize the villa due to external uncontrollable factors, including but not limited to natural disasters, epidemics, strikes, and acts of terrorism. * Guests bear responsibility for their decisions and actions, including the admittance of outsiders, encounters with random animals or insects, and misinterpretation of booking terms and conditions. Note: * It is imperative for guests to fully comprehend the stipulated conditions to ensure a harmonious and enjoyable stay. The outlined policies serve not only as a contractual framework but also as a means to foster mutual understanding and respect between the Proprietor and the guests. * By proceeding with the booking, guests acknowledge their acceptance of these terms and commit to abide by the rules set forth. This agreement is binding and serves to protect the interests of both parties, ensuring a pleasant and secure experience for all involved. * In the event of any disputes or misunderstandings, these documented policies will serve as the reference point for resolution. The Proprietor is committed to ensuring that all concerns are addressed promptly and fairly, within the confines of these established terms. Final Provisions: * The Proprietor reserves the right to amend or update these policies at any time, with changes becoming effective immediately upon publication on the villa's official website or through direct communication with guests. It is the guests' responsibility to stay informed of any such changes throughout their booking and stay. * This document does not encompass all possible scenarios and conditions but aims to cover the most relevant and frequent aspects of the guest experience. For matters not explicitly addressed herein, guests are encouraged to contact the Proprietor directly for clarification or assistance. In summary, this document is crafted with precision to delineate the parameters within which the villa operations are conducted. Guests are advised to review these policies thoroughly to ensure a comprehensive understanding of their implications, thereby guaranteeing an enjoyable and trouble-free accommodation experience.