Istana Permata Hotel Ngagel is located at Jalan Ngagel Jaya Indah no 4 - 18 Surabaya, which is very close to the city center, only 10 minutes drive to Tunjungan Plaza or Delta Plaza, 10 minutes from Gubeng Station and 45 minutes from Surabaya Juanda Airport. This hotel consist of 80 rooms in total with 3 type of rooms, standard room, family rooms and executive rooms. Each room is equipped with a private bathroom, LCD TV, AC, King Size Bed 200X200 cm as well as free internet Wi-Fi access.
All of our staff have been vaccinated against cov-19
> Non Guaranteed Booking or non confirmed booking only will be kept till 16:00 on arrival date
> Pemesanan kamar tanpa jaminan atau tanpa konfirmasi hanya akan disimpan hingga pukul 16:00 pada tanggal kedatangan
> Hotel reserved rights to cancel non guaranteed booking
> Hotel berhak untuk membatalkan pemesanan kamar yang tidak ada deposit pembayaran
> To guarantee your reservation, advance payment will be required, hotel accept bank transfer, for further detail please contact +62 31 5016995 or via whatsapp +62 823 6328 1084
> Untuk menjamin reservasi Anda, diperlukan pembayaran deposit, hotel menerima transfer bank, untuk detail lebih lanjut hubungi +62 31 5016995 or via whatsapp +62 823 6328 1084
> In case of no show, 100% charges will be applied from total room charges
> Apabila tidak datang pada hari kedatangan, maka 100% harga kamar akan diterapkan pada biaya kamar untuk reservasi yang sudah di garansi.
> The cancellation is free of charge 1 days prior to the date of arrival, after this time we charge you 100% the room rate as cancellation fee,
> Pembatalan tidak dikenai biaya apabila dibatalkan 1 hari sebelum tanggal kedatangan, lebih dari itu biaya 100% dari tarif kamar akan diterapkan,
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