• We require a deposit of at least 50% of the total amount due to confirm the booking. A booking is only confirmed once the deposit amount has reached our bank account or we have been notified by our credit card processor that payment has been received, and we have responded to you via email that your booking is confirmed which we shall normally do within 24 hours of having received notice.
• Payment of the final outstanding amount due is required 30 days prior to the date of your arrival. We will send you a final payment reminder prior to this date. Once payment has been made, we will provide you with all the final details for your stay. A guest’s booking is at risk if the guest fails to make payment within 5 working days of having been sent the final payment request.
By making payment you are agreeing to comply with our standard terms and conditions as stated on our website

STANDARD CANCELLATION POLICY
For guest cancellations more than 30 days prior to arrival we will waive the obligation to pay the second payment (50% of the total amount).

For guest cancellations within 30 days of arrival, payments are non-refundable.

GUEST AMENDMENT
Guests can extend their stay to dates either side of their original dates at any time without limitation.

Guests can also change the dates and the villa for their booking, and put the deposit already paid towards such different dates and different villas looked after by Secluded Bali Villas, provided that:
- We receive notice of such change more than 60 days before original check-in; and
- Such revised stay dates are within the next 13 months; and
- Such stay is for the same or greater amount as the original booking; and
- Guests have not already amended their booking previously.

Where the amended stay is of less value than the value of the original stay booked, then the amount carried forward to the future booking payment shall be prorated down accordingly (i.e. if the future booking is only of 40% of the value of the original booking, then only 40% of the deposit amount will be able to be set against the future booking).

For bookings that were provided free of charge (for example competition winners in charity auctions) there is no right of cancellation or amendment, nor any right to any refund or any option to defer stay to another time.

For the avoidance of doubt, any changes to optional extras, such as extra guests, pre-payment for meals and drinks or car-hire or transfers can be changed or cancelled without penalty provided at least 48 hours notice is given.

All amendments are subject to availability.