Check-In Policy:
Check-in time starts at 2 pm. Early check-in is subject to availability and cannot be guaranteed. If you would like to guarantee early check in, 100% of the rate will be charged.

Check-out Policy:
Check-out time is 12 pm. Late check-out is subject to availability and cannot be confirmed earlier than the day of departure.
Late check-out – from 12 pm to 6 pm is 50% of daily rate. After 6 pm is 100% of the daily rate.

Payment Policy:
Full payment is made before arrival. We accept bank transfer with all the details as per your confirmation details.
Kindly send us a copy of the payment receipt as soon as you have submitted, so our accounting could trace the payment. Please note, any extra fee which may apply for Bank transfer are the responsibility of the sender.

Other Information:
We cannot accommodate children.
We cannot accommodate extra bed in the room.
Pets are not allowed.

Damage Policy
The guest is liable for any damage howsoever caused to the allocated room or to the hotel’s premises or property caused by the guest or any persons in their party. Body Factory Bali reserves the right to retain your credit card or debit card details and charge such amounts as it shall in its sole discretion to compensate or make good the loss, damage, costs or expenses incurred or suffered by Body Factory Bali as a result of the aforesaid.

Hotel Liabilities
Please be respectful to other hotel guests and refrain from making noises from 10 pm to 8 am. We reserve the right to break the contact and stop providing services to the guest due to violation of the hotel policies.

Cancellation Policy:
Free of charge cancellation can be done 5 days prior to arrival, if the reservation is cancelled less than 5 days prior to arrival full price of the reservation will be charged.
No-Show will be charged 100% of total price.