Non refundable



Prepayment must be received at the hotel by the latest 1 hour after booking creation.



Prepayment may be made in the Bank transfer, Credit Card, or direct payment

to our General Cashier at Surabaya Suites Hotel.



Please send copy bank transfer

by email to sphreservation8@yahoo.com,



The reservation will be automatically released if there is no payment until the deadline

Non Refundable

1-night room rate will apply for no show or

cancellation within 36 hours before arrival.